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A buggy Samsung smart home update broke old Galaxy S10 phones, but there’s a fix
October 4, 2024
A Samsung smart home software update released this week put some users’ Galaxy S10 and Note 10 (including e, Lite, Plus, and 5G versions) and A90 and M51 smartphones in an infinite boot loop, rendering their devices useless. After some sleuthing, Reddit users narrowed it down to a Samsung SmartThings framework app update that was automatically applied to the devices.
According to posts on Reddit, Samsung replaced the buggy update with a new version that won’t brick the five-year-old devices. (The Galaxy S10 series was released in 2019.) Still, some users recommend staying cautious and turning off auto-updates anyway.
Samsung service centers in Korea reportedly have a fix for the problem that avoids a factory reset and the associated data…